Do you need ongoing support on your Teradata Systems that have...

  • Asset 1

    Been notified that your Teradata System is on the End of Service Life (EOSL) Support Discontinuation List?

  • Asset 2

    Do you need to extend support of your Teradata System beyond your Support Discontinuation Date?

  • Asset 14

    Do you want to save up to 40% in Teradata hardware support services, parts, and maintenance costs

If the answer is YES...Cerulium can assist.  We offer Teradata Hardware Support Services.

Teradata Hardware Support Services Offerings from Cerulium Include:

  • Remote Hardware Monitoring and Active Alert Notification Services
  • Business Premier and Business Critical 7x24 Support Service Options
  • Interactive Customer Incident Management Portal
  • Teradata Hardware Parts Replacement / Replenishment Services
  • Onsite Field Engineering Support (Including Level 4 Teradata CSR's on staff)
  • Teradata Hardware Relocation Services
  • Teradata Hardware Discontinuation Services
  • Database Migration Services (i.e. Teradata Cloud, Redshift, Snowflake...etc.)

 

This "Gas Lamp" service enables customers to keep their existing Teradata systems by extending the support of their current system beyond the scheduled end of life.  Once established, we will work with the client as a trusted advisor to develop a successful migration strategy.

Recent Announcements

Press Release

Teradata Hardware Support Services